Who Enterprise is for
Customers with 30+ seats, formal compliance needs, private deployment requirements, or dedicated-support expectations:
- Law firms (attorney-client privileged conversations)
- Hospitals & healthcare groups (HIPAA-aligned scenarios, telemedicine, cross-border consultations)
- Cross-border investment banks / M&A teams (confidential negotiations, deal calls, due diligence interviews)
- Large export and supply-chain organizations (multilingual supplier communication, international meetings)
- International education institutions (multilingual teaching, cross-border academic exchange)
What Enterprise includes
Licensing & deployment
- Unlimited seats: per-entity bulk licensing, no device cap
- Private deployment options:
- LAN server (on-prem local engines serving the whole team)
- On-premise (fully air-gapped, for the strictest medical / legal compliance regimes)
- Centralized license administration: bulk issuance / revocation from an admin console
Compliance & contracts
- DPA (Data Processing Agreement, GDPR-aligned)
- BAA (HIPAA Business Associate Agreement, issued by
[HK_COMPANY_NAME]) - NDA / MSA (standard or custom; either entity can sign, or both)
- Audit log export for compliance audits and security monitoring
- SOC 2 Type II certification planned for 2027 (architecture already designed against SOC 2 trust services criteria)
Centralized data
- Centralized glossary: company-shared, multi-user editing, version control
- Centralized RAG knowledge base: unified management of company docs, product manuals, customer files
- Centralized prompt templates: industry-specific LLM prompts configured by company administrators
Integration & extensibility
- SSO: SAML 2.0 / OIDC (planned 2026 Q4)
- API & webhooks: meeting events, transcript completion, license state changes
- Custom development: industry prompt templates, custom glossary packs, UI customization (priced separately)
Support
- Dedicated support channel: email + scheduled video calls (8-hour business-day response)
- Customer Success Manager (CSM): a dedicated contact for the duration of the contract
- Training: 1 remote session included (up to 20 attendees); additional sessions priced per session
- Priority bug fixes: enterprise customer reports get the highest priority
Starting prices
| Tier | Starting price | What's included |
|---|---|---|
| Enterprise Starter | from $4,500 / year | 30 seats · standard compliance (DPA / NDA) · 8h business-day support |
| Enterprise Professional | from $11,500 / year | 100 seats · private deployment · custom glossary · priority support · BAA |
| Enterprise Custom | Contact for quote | Unlimited seats · on-premise · SLA contract · custom development · 24/7 critical support |
Numbers above are starting ranges. Final quotes depend on seat count, deployment mode, compliance requirements, and customization scope. The founder personally reviews every enterprise contract to make sure we only commit to what we can deliver.
Process
- Inquiry (30-minute turnaround): email enterprise@crossmeet.com with company basics, estimated seat count, industry, and primary needs.
- POC trial (14 days free): 1 architecture consultation call + 14-day full-feature trial.
- Contract: either entity can sign — China-based customers contract with
[CN_COMPANY_NAME](RMB / VAT fapiao); international customers with[HK_COMPANY_NAME](USD / HKD / Wire Transfer). - Implementation:
- Standard deployment: 3 business days
- Private deployment: 7-14 business days (network setup + local engine provisioning + centralized admin console)
- Training: 1 remote training session included (up to 20 attendees).
- Ongoing: annual renewal + ongoing support + monthly health-checks (Professional and Custom tiers only).
Case studies
Case studies in progress. Our first wave of enterprise engagements is in its early phase. As soon as those customers permit public reference (anticipated 2026 Q3-Q4), real testimonials will land here.
We do not display fabricated case studies or fake logo walls — that's a firm line.
Enterprise vs. Team
| Dimension | Team $279/yr | Enterprise Starter from $4,500/yr |
|---|---|---|
| Seats | 10 | 30+ (no fixed cap, negotiable) |
| Deployment | Cloud licensing | Cloud + optional private deployment |
| Compliance agreements | — | DPA + NDA / BAA / MSA |
| SSO | — | SAML / OIDC (2026 Q4) |
| Support response | Email + phone ticket | 8h business-day + dedicated CSM |
| Training | Self-service docs | 1 remote training session included |
| Custom development | — | Negotiable (priced separately) |
| Centralized data | LAN engine sharing + shared glossary | Shared glossary + RAG + prompts |
| Contract | Standard SaaS terms | Custom contract |
If you are a 5-20 person export team or training center, Team at $279/yr is usually sufficient. Enterprise is for customers with strict compliance requirements, large seat counts, and dedicated-support expectations.
Get a quote
📧 enterprise@crossmeet.com · Reply within 1 business day.
Please include in your email:
- Company name + industry
- Estimated seat / user count
- Primary use cases (e.g. client meetings, telemedicine, cross-border negotiations)
- Compliance needs (e.g. HIPAA / GDPR / sector-specific)
- Preferred deployment mode (cloud / LAN / on-premise)
- (Optional) target budget range, to accelerate the right tier of proposal