Product and account support
For installation, activation, devices, orders, or product questions, contact support@crossmeet.com.
To help us understand the issue, include:
- Your CrossMeet and Windows versions
- When the issue occurred, what you expected, and what happened
- Steps to reproduce it, with redacted screenshots or logs where helpful
Keep passwords, full license keys, payment credentials, and sensitive recordings out of your message. Our documentation also covers installation and configuration.
Team purchasing and business enquiries
Contact sales@crossmeet.com with your team size, region, use case, and purchasing timeline.
Standard named-seat options appear on the pricing page. Confirm contracting, invoicing, service scope, and deployment requirements in writing before purchasing. Custom requirements need a separate assessment.
Report a security issue
Send the affected version, prerequisites, reproduction steps, and impact to security@crossmeet.com.
Use your own test data and omit real user credentials, payment information, and sensitive recordings. Read our security and privacy overview for data-handling details.
Privacy and legal requests
Contact support@crossmeet.com with “Privacy request” or “Legal request” in the subject. The confirmation status of the operating entity and formal legal contact information is described in the Privacy Policy and Terms.