Installation Guide

This guide walks through CrossMeet installation in detail. For a quick start, see Getting Started.

1. Download

Visit crossmeet.com/download and click Windows x64:

• File: CrossMeet-Setup-X.X.X.exe
• Size: ~80 MB
• Code-signed by CrossMeet Inc. (EV cert pending; standard cert active)

⚠️ Only download from the official channel. Third-party sites may bundle malware.

2. System check

Confirm your machine meets:

Below the minimum and CrossMeet will install but may run sluggishly.

3. Install steps

Standard install (recommended)

1. Double-click CrossMeet-Setup-X.X.X.exe
2. SmartScreen warning may appear: click "More info" → "Run anyway"
3. AV warning may appear: add file to trust list (see below)
4. Accept the license agreement
5. Pick install path (default C:\Program Files\CrossMeet)
6. Choose desktop shortcut (recommended)
7. Click "Install", wait 30-60s
8. Done — optionally launch immediately

Silent install (IT bulk deploy)

CrossMeet-Setup-X.X.X.exe /S /D=C:\CrossMeet

Flags:

• /S silent (no UI)
• /D=... install path (must come last, no quotes)

4. Antivirus false positives

Because CrossMeet bundles a Python runtime and ML models, some AVs false-flag:

Windows Defender

1. Settings → Update & Security → Windows Security → Virus & threat protection
2. Manage settings → Exclusions → Add an exclusion → Folder
3. Pick C:\Program Files\CrossMeet

360 / Huorong / Kaspersky etc.

Add the install dir to "trust zone" or whitelist. See your AV's help docs.

Submit a false-positive report

If confirmed false-positive, email support@crossmeet.com — we'll submit whitelist requests to AV vendors.

5. First launch

1. Double-click the desktop or Start menu CrossMeet icon
2. Splash shows "Preparing Python runtime..."
3. Background download of ~100 MB Python deps (1-2 min, depends on speed)
4. Main UI appears

⚠️ First launch requires internet. After first run, offline use is fine (cloud engines still need network; local engines work offline).

6. Data storage location

CrossMeet stores data in your user directory:

• Settings & DB: %APPDATA%\CrossMeet\ (i.e. C:\Users\<you>\AppData\Roaming\CrossMeet\)
• Local models (if local Whisper enabled): %APPDATA%\CrossMeet\models\
• Logs: %APPDATA%\CrossMeet\logs.db (1-hour rolling TTL)
• Runtime Python: %APPDATA%\CrossMeet\runtime\

⚠️ Don't manually delete these — you'd need to reinstall local engines.

7. Upgrade

CrossMeet auto-checks for updates weekly. New version → popup:

• Click "Update now" to auto-download and replace
• Upgrade preserves all settings, license, local models
• If upgrade fails, manually download and install over the existing version

8. Uninstall

Standard uninstall

1. Settings → Apps → Apps & features → CrossMeet → Uninstall
2. Follow wizard

Complete uninstall (wipe data)

The uninstaller preserves %APPDATA%\CrossMeet\ (your license, settings). To fully wipe:

1. Complete the standard uninstall above
2. Manually delete %APPDATA%\CrossMeet\

⚠️ After deletion you must re-activate (consumes 1 device slot).

9. Local engines (optional)

To enable local ASR / TTS (full offline for sensitive scenarios):

1. Launch CrossMeet → Settings → AI Engines
2. Click "Install Local Version" on the engine card
3. Wait for download (Whisper Large is ~1.5 GB, 5-15 min)
4. Set the local engine as default after install

See Engine Setup guide (TBD docs).

10. Troubleshooting

More cases in Troubleshooting (TBD docs).