Installation Guide · CrossMeet

Before downloading

CrossMeet currently targets x64 computers running Windows 10 or 11. There is no downloadable macOS or Linux version.

The base app and individual local models have different requirements. Allow space for the installer, runtimes and selected models. The download page shows the size of the published package. Cloud engines require connectivity and provider configuration.

Get the installer

Open the official download page and check platform and release availability.
Download its Windows installer. If no file is available, wait for a published release.
Review the file's source and digital signature information. Stop and contact support if the signature is invalid, security software blocks the file or the source is unclear.
Do not disable security protection or exclude an entire directory to install the app.

Install

Run the installer and follow its choices for location and shortcuts. Steps and duration depend on the package, device and permissions.

On a managed computer, follow your organization's installation and network policies first.

Prepare engines on first launch

Follow the app's environment checks. Some components ship with the installer; other engines or models may require an additional download.

Local speech recognition models may require a compatible NVIDIA GPU. Check the engine's hardware result first.
Some processing capabilities can run on a CPU; consult the individual engine.
You can configure a supported API provider when a compatible local engine is unavailable.
A fully local content workflow requires all relevant stages—recognition, translation, embeddings if used, and speech synthesis—to use local engines.

Engine readiness and licensing are separate. Free, Pro or Team access does not replace model installation or API configuration.

Test the setup

Follow getting started for single-source recognition and translation before adding a virtual microphone or dual-source session.

Initial activation, resource downloads and online services require a network. Before going offline, check license expiry and ensure the models you need are ready.

Update

Use the app's update control, or consult the changelog and download page.

Pro perpetual feature updates are limited by update coverage. After that period, you can keep using the last entitled version. Export or back up important content through available app features before updating.

Local data and uninstalling

CrossMeet user data is kept in the current Windows user's application data directory, normally under %APPDATA%\CrossMeet\. History, models, runtimes and diagnostics use separate locations; consult the app for the exact cleanup scope.

Uninstall through Windows Installed Apps or the app's uninstall flow. Review whether history, models or voice material will be removed before confirming. Deleted local content may not be recoverable.

Uninstalling and releasing a licensed device are separate actions. When changing computers, also review the binding in device management.

Installation problems

Send your Windows version, CrossMeet version, error message and reproduction steps to support@crossmeet.com. Do not include complete keys or sensitive logs. See troubleshooting for further checks.